Let the Caring Staff at Horizon Wellness Services Answer Your Questions

Here Are Our Most Common Questions

  • What kind of medical practice is this?

    This is a primary care and psychiatric mental health practice. Horizon Wellness Services serves a patient’s primary care needs and mental health needs by excelling in the integration and coordination of medical care within the healthcare system. 

  • What type of patients does this practice take care of?

    This practice cares for a wide range of patients, similar to most primary care and psychiatric mental health practices. While the practice is well-suited to care for complex patients with ongoing health conditions, it is also ideally poised to care for those who are healthy but seek more efficiency, enhanced communication and personal attention, and a very comprehensive annual physical exam and psychiatric mental health evaluation that includes additional preventive screenings such as ADHD testing and Spravato for treatment resistant depression.

  • What forms of payment will you accept?

    For traditional medical services and office visits, we accept Medicare and most managed care insurance plans, with the exception of certain HMOs.

  • Which insurance do you accept?

    We accept the following insurances:

    • MD Medicaid
    • Aetna
    • BlueCross BlueShield
    • CareFirst BlueCross BlueShield
    • Cigna
    • Medicare
    • United Healthcare

    If you have any questions or need clarification, please feel free to contact us directly.

  • Will you accept insurance as full payment, less co-pay from insurance?

    Yes. In order to remain in compliance with insurance company policies, the office visit co-pay or co-insurance will be the only additional patient payment. We will accept the contractual rates with the health insurance plans that our practice participates with. Tests, radiology, and subspecialty consultation will continue to be billed to insurance in the usual fashion.

  • How does your practice model relate to current changes in healthcare nationally?

    We recognize the challenges in healthcare from both the perspective of primary care providers and the patient-consumer. In developing our practice model, we have aimed to thoughtfully balance these two viewpoints. Research consistently shows that high-quality primary care can significantly reduce overall healthcare costs. However, in the current system, primary care physicians often lack the support necessary to deliver care at this level. We remain optimistic that ongoing healthcare reform will lead to greater equity in access to essential services, while also preserving patient choice. This balance is critical to fostering innovation and rewarding quality in healthcare delivery.

Have questions that are not listed here? Give us a call and one of our experts are happy to discuss your concerns.