FAQ

Let the Caring Staff at Horizon Wellness Services Answer Your Questions

Here Are Our Most Common Questions

  • What kind of medical practice is this?

    This is a general internal medicine primary care practice that has been influenced by two care models. It is a “Patient-Centered Medical Home” model practice. The Patient-Centered Medical Home serves a patient’s primary care needs by excelling in the integration and coordination of medical care within the healthcare system. 

  • What type of patients does this practice take care of?

    This practice cares for a wide range of patients, similar to most primary care practices. While the practice is well-suited to care for complex patients with ongoing health conditions, it is also ideally poised to care for those who are healthy but seek more efficiency, enhanced communication and personal attention, and a very comprehensive annual physical exam that includes additional preventive screenings.

  • What extra services should a patient expect to get for the annual fee?

    Our practice will include an annual comprehensive health assessment with a preventive laboratory evaluation. The components of this service that is covered by health insurance will be billed to your plan. 

  • What forms of payment will you accept?

    For traditional medical services and office visits, we accept Medicare and most managed care insurance plans, with the exception of certain HMOs.

  • Which insurance do you accept?

    We accept the following insurances:

    • MD Medicaid
    • Aetna
    • BlueCross BlueShield
    • CareFirst BlueCross BlueShield
    • Cigna
    • Medicare
    • United Healthcare

    If you have any questions or need clarification, please feel free to contact us directly.

  • Will you accept insurance as full payment, less co-pay from insurance?

    Yes. In order to remain in compliance with insurance company policies, the office visit co-pay or co-insurance will be the only additional patient payment. We will accept the contractual rates with the health insurance plans that our practice participates with. Tests, radiology, and subspecialty consultation will continue to be billed to insurance in the usual fashion.

  • How does your practice model relate to current changes in healthcare nationally?

    We see problems in health care both from the perspective of primary care physicians and patient-consumer. We have tried to balance these two perspectives while thinking through this practice model. Studies have shown that high-quality primary care delivery can effectively

    reduce overall healthcare cost, yet in our current system, primary care physicians are not adequately supported to achieve this. We are hopeful that health care reform will eventually succeed in creating more equity for basic health care, while still maintaining the ability of consumers of health care, patients, to have a choice so that innovation and quality are rewarded.

Have questions that are not listed here? Give us a call and one of our experts are happy to discuss your concerns. 

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